Once you have reported your injury to your employer by completing the Register of Injuries report, your next step is to complete and sign Part A of the Worker’s Injury Claim Form and lodge it to your employer in order to start receiving weekly payments and reimbursements for medical and the like expenses.
Download a copy of the Worker's Injury Claim Form PDF form, print it, complete section Part A and sign it, then submit it to your employer. If you need assistance with completing your WorkCover Claim forms? We're here to help. Simply get in touch with us, and we'll guide you through the process.Download PDF
By law, your employer cannot refuse to take your Worker’s Injury Claim Form or dismiss you from making a claim. If you’re experiencing difficulties with your employer during this process, then it’s best to speak with one of our Personal Injury Lawyers. The best way to lodge your claim form with your employer is in person or by emailing it to them if your employer agrees.
In rare circumstances, it may not be possible to lodge your claim form with your employer, which in that case, you can lodge it directly with Worksafe by contacting the WorkSafe Advisory Service.
If you’re unable to do your normal job because of your work-related injury and you wish to begin claiming weekly payments, then you must obtain a WorkSafe Certificate of Capacity (medical certificate) from a medical practitioner and submit it to your employer together with your Worker’s Injury Claim Form. The initial Certificate of Capacity must only be for a maximum period of 14 days and must be completed and signed by a medical practitioner.
Your initial Certificate of Capacity should include details about the nature of injury or illness – as also listed on your Worker’s Claim form – the period of time in which the injury has caused you to be off work, and any possible alternative duties that may be available for you to do while you’re recovering from your injury or illness and waiting for your claims process.
If you’re unable to do your normal job work after 14 days, you can then obtain further certificates which will cover you for up to an additional 28 days, and they can be obtained by a doctor, chiropractor, physiotherapist or osteopath.
You should provide your employer with your Certificates of Capacity as soon as possible so that your employer knows what weekly payments they should make. You can also provide such to your WorkCover insurer, via post, email or using the insurer’s app.
If you are claiming weekly payments and you’re not able to perform your work duties, then you must continue to provide valid certificates unless a WorkSafe Agent tells you. If you’re claiming for treatment expenses only, then you won’t be required to provide Certificates of Capacity.
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