I am so lucky that I had Sarah Swayn to handle my Workcover claim. During what was an extremely stressful time for me, she was compassionate and took the time to understand all aspects of my complex case, which ultimately resulted in a successful outcome.Throughout conciliation and the WCIRS process she never dismissed any questions I had, regardless of how silly they may have been, and kept me fully informed the whole time. If Sarah gave a deadline that a task would be completed by, she met it every time, if not beforehand, so I had complete faith that she had everything under control.I truly believe that without Sarah as my legal representative, I would not have been able to get the Workcover insurer’s decision to reject my claim for weekly payments overturned and have my claim fully accepted. I cannot recommend Sarah Swayn highly enough to anyone struggling to navigate the Workcover claim system.